Toys Technical Support

Customer service

Technical Issues

In case you have any technical problems with our website or your account, please call us: 2310 688 653.

Defective products

Are you a store owner?

Refer the retail customer directly to our customer service department. The consumer can fill in the following form, call 2310 688 653 or contact us via e-mail:

Are you a retail customer?

In case you have a problem with one of our products, send us an e-mail: stating the problem and we will contact you as soon as possible.

For your convenience, have at your disposal the packaging of the product, where you can find the code or the barcode.


Alternative contact methods are listed below:

Phone: (+30) 2310 688 654, (+30) 2310 688 653

Fax: 2310 688 910